Managing Users

The screenshots below may differ from your Forms Online Program depending on the state you are located in.

Any user with Administrative login information may manage user accounts by adding new users, editing existing users, changing passwords, or assigning access rights to users. You should be aware of the following information regarding Administrative login information.

• The Administrative User ID cannot be deleted or deactivated.
• The Administrative User ID cannot be changed or renamed.
• Only a user logged in with the Administrative User ID can change the password for the Administrative User ID.
• The Access Level of the Administrative User ID cannot be demoted to "User."

Creating a New User Account

Follow these steps to create a new user account:

1. When logged into the Blue Moon Forms Software, click on the System Configuration tab. Then click on the Manage Users link.
   
   Manage Users Link
2. The top portion of the screen contains the fields to enter user information. Enter a new and unique name in the User ID field.

The User ID chosen should not match any of the existing User IDs listed in the bottom portion of the screen. Otherwise, the options for the existing account bearing the same User ID may be overwritten. It is NOT possible to have more than one account with the same User ID.

When creating a User ID there is a 20-character limit. Characters entered can only be letters and numbers. No spaces or symbols are allowed.User ID's are NOT case-sensitive, which means that "willows" is the same as "WiLLoWs."

Manage Users: Options

3. Select an option from the Access Level drop-down menu. You may select from two options:

• User - this option allows you to customize what program features the user has access to
• Administrator - this option allows the user unrestricted access to all features of the program

4. If you have selected the "User" access level in Step 3, you may restrict the user's access in the following ways:

By default, the boxes next to the following four settings will not be checked. 

• Can’t delete records – the user cannot delete any lease records
• Can't manage E-signatures – the user cannot retrieve or manage leases signed by e-signature
• Can't change password – the user cannot change their password, nor can Blue Moon Software reset the password for the user
• Can't order forms/renew license - the user cannot order additional forms/clicks, nor can they renew the software license

By default, the boxes next to the following five settings will be checked. 

• Can’t modify default lease – the user cannot make any changes to default lease settings
• Can’t set system preferences – the user cannot modify any system preferences
• Can’t manage lease editor – the user cannot modify available lease editor fields
• Can’t manage printing – the user cannot modify which forms are available to print
• Can’t manage custom forms – the user cannot modify which custom forms are available to print

A person assigned the "User" access level may access the System Configuration section of the program, but will only have access to certain program features based on the selections you make in Step 4.

5. Select whether to make the User ID you are creating active or inactive by selecting “yes” or “no” in the Active? drop-down field. If “no” is selected, the user will not be able to login to Blue Moon Forms Software.
6. Create and enter a password into the Login Password field.

When creating a password there is a 10-character limit. Characters entered can only be letters and numbers. No spaces or symbols are allowed. Passwords are NOT case-sensitive, which means that “abc123” is the same as “aBc123”.

7. Re-enter the password into the Confirm Password field.
8. Click the Save/Add User button. The user account you have created will appear in the bottom portion of the screen.

Editing an Existing User Account

The “Manage Users” section can be used to make changes to a user account after it has been created. For instance, if a user account has been restricted from being able to order clicks, users with Administrative login information may lift that restriction by editing the user account.

Follow these steps to edit an existing user account:

1. When logged into the Blue Moon Forms Software, click on the System Configuration tab. Then click on the Manage Users link.
2. Locate the user account you would like to edit in the bottom portion of the screen.
3. Click on the Edit link next to that user account.
   
   Edit User Account
4. The fields in the top portion of the screen will populate with the current settings for the selected user account.
5. You can then change the Access Level, change restrictions, or change whether the account is active or not.
6. You can change the password by deleting what is already in the Login Password field and entering a new password. Re-enter this password in the Confirm Password field.
7. After making the desired changes, click on the Save/Add User button.

The User ID for an account cannot be changed. If a new User ID is entered in the User ID field and the Save/Add User button is clicked, a new user account will be created.